Welcome to webwatchmaker.co.uk
Watch making and watch repair specialists based in Devon
Service and restoration of fine quality wristwatches, pocket watches and chronometers.
Repair agent for Zenith, Tag Heuer, Hublot, Bulgari, Chaumet, Fred Watches.

Specialist in the repair of Seiko Vintage Watches

Authorised by Waltham USA for repairs to their vintage watches.

Agent for LBS high quality watch straps and bracelets.

WW1 Trench Watch Specialist.

Registered with secursus.com for increased postal insurance for items over £2500.00 and items posted internationally.
(Cost is 0.60% of insured value)

Watchmaker Training Courses offered. Please email for details.
My name is Brendan Hoey and I am a watchmaker with over 45 years experience. I began my profession at Prexima Watch Company Dublin, then moved to H. Amster and Co. and attended the Swiss Watchmaking School in Blanchardstown. From there I moved to London and worked at Longines before moving to Switzerland, where I spent two years at Camy Geneva, before returning to England and opening a retail shop in the west country. I then moved back to Switzerland working for Jaeger Lecoultre, Omega and Blancpain. I also did private work for Breitling and Waltham.

I am fully competent in the repair of most types of wrist and pocket watches, having worked on some very specialised and rare items over the years. My prices are reasonable and my work is of the highest standard since I do not care to do the same job twice and for free.

As well as watch repairs I also make many unobtainable parts such as balance staffs and as you can see, watch cases to private commission. I also repair jewellery as and adjunct to the complete repair of costume watches. Recently I have had some success making enamel dials too.

I am aware of the high standards and quality demanded by clients with new, classic or vintage watches, and pay particular attention to the finishing and polishing of watch cases, since this is usually all the customer sees.

Turnaround of watch repairs is generally within two weeks, subject to availability of parts and special requests.

Watches are guaranteed for a minimum of twelve months. Two years guarantee for high end watches under ten years old. Watches are regulated in five positions, water tested where necessary and all replaced parts returned to you.

I also offer strap or bracelet replacement, dial restoration, specialist glass making, electroplating, micro laser welding, balance staffs, repivoting, obsolete parts making, battery and resealing together with other skills essential to completing good watch work.

I know from my work both in Switzerland and here in England, that International Watch Houses demand only the highest standards of service, workmanship, quality and reliability.
The models I work with
What our customers say
"I thought the price was very reasonable and your standing on TZ-UK is second to none."

"Brendan has done marvellous work on two of my watches so far and his standards are very high. He worked for a time in (I believe) Jaeger LC in Switzerland so he's had very good experience. Price-wise, he's not expensive, £150.00 for a full clean, relube and tittivate of a time only wristwatch."

"I am absolutely delighted with the professional repair service provided to me by Brendan Hoey.

The work involved to repair my complicated Swiss watch was incredibly complex but thanks to Brendan the watch has miraculously been brought back to life. 

If you require the services of a high end watch repairer I would highly recommend you contact Brendan"

"Thank you, so much for repairing my Russian pocket watch. I was told that it was impossible to repair it as all the spindles had different shaft lengths, but you took the time to track down the part, and restored a timepiece back to its former glory."

Service costs
UNBRANDED WATCH SERVICES MINIMUM CHARGES
(12 Month Guarantee)
LVMH, Swatch, Richemont and Independent companies prices on application.

Manually wound watches.....£125.00
Manually wound calendar watches.....£145.00
Automatic watches.....£175.00
Automatic calendar watches.....£195.00
Chronographs.....£275.00
Automatic chronographs.....£305.00
Alarm watches.....£145.00
Automatic alarm watches.....£195.00
Pocket watches.....£145.00
Trench watches.....£145.00
English lever fusee watches.....£195.00
Verge watches.....£225.00
English chronometers.....£320.00
Quartz watches.....£125.00
VINTAGE WATCHES
Where most manufacturers now refuse to repair their vintage watches, we take pride in being able to restore them. We make parts where necessary and go the extra mile in order that these often much cherished watches can be used again.

We cannot guarantee waterproof any vintage watches unless the crown and pushers screw down. Although we do replace all the gaskets and seals where possible. 

There is a minimum charge of £50.00 for the examination of vintage watches as all possible faults cannot otherwise be determined.
COMPLIMENTARY SERVICES
Professional dial restoration from.....£145.00
Reluming of hands and dials from.....£30.00
Electroplating from.....£25.00
Case and bracelet polishing from.....£30.00
Gasket and reseal from.....£45.00
Laser Welding from.....£40.00
PRICES ON EXAMINATION
Replacement of genuine glasses, winding crowns or pushers
Period crowns and glasses
Hands
All manufacturers genuine replacement parts
Silver and gold soldering
Mainspring
Balance staff
Obsolete movement and case parts made to order
Replacement of complex and/or obsolete parts is done on an exchange basis so that damaged parts can be recycled for future use.
Laser case repairs and damage filling
TURNAROUND
Normally 2-3 weeks. Longer for special requests

Return postage Royal Mail Special Delivery next day guaranteed and insured up to £2,500.00.

From £8.00

Storage fees will be charged at £30.00 per week for repairs not paid for within 28 days of invoice.
PART REPAIRS
These are estimated on an individual basis.
Only the work carried out is guaranteed.
ESTIMATES
Accurate estimates are of course subject to close examination of the watch.

Estimates normally take three days to complete.

‘Ball Park’ pre-estimates, whilst available, cannot be taken as precise.

Seiko vintage watches: Minimum £50.00 examination charge for all Seiko models. Charge only applies if repairs are not proceeded.

PLEASE NOTE: All estimates are subject to the availability of parts.
PRICES
Prices are equivalent to or less than those charged by retail jewellers. Our service is generally much quicker, more thorough, and cases are finished to a higher standard

It is best to send the watches to us by Royal Mail Special Delivery (insured and guaranteed next day delivery in UK), so that the watches can be carefully examined. Your estimates will be then be sent to you within 48 hours.
We strive to offer the most efficient service possible.

Sometimes, particularly with older antique or obsolete classic watches, parts may have to be made. This can take a little longer since it calls on the very specialised skills of our watch engineers.

If we cannot make it, it probably cannot be made!

We want you to be happy with our service!
Just some of my recent watch repairs
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