When sending your watch for repair, always put it in a box with plenty of insulation against shock. Bubble wrap is best. Wrap the watch in a cushion of bubble wrap, use elastic bands not sellotape to secure the bubblewrap. Otherwise it tears and is difficult to re-use. This acts like a protective ball, so that no damage is possible in transit.

Do not post watches in posh or original boxes. We receive very many repairs weekly and cannot store the boxes. 

Always send your watch by insured post and keep safely the tracking details.

Be sure that the value of the watches does not exceed the value of the insurance.

Royal Mail Special Delivery covers items up to £2,500.

For higher value items and items sent internationally we use Secursus.com.( Currently charge 0.6% of the item value).